KUNDENSERVICE

Für etwaige Information bezüglich der Buchung eines Aufenthalts/touristischen Pakets, kann der Kunde die Mitarbeiter im Booking Center der Baia Holiday kontaktieren:
Deutschland: Tel +49 (0)89 548 816 77 - Fax +49 (0)89 548 816 75 - info@baiaholiday.de
Italien: Tel +39 0365 520 682 - Fax +39 0365 520 690 - info@baiaholiday.it
Österreich: Tel +43 424 22061010 - info@baiaholiday.at

BUCHUNGSBEDINGUNGEN

Wir empfehlen Ihnen, die Buchungsbedingungen mit Aufmerksamkeit zu lesen:

Download Buchungsbedingungen 2021

Versicherungsdeckung 2021

Die Versicherungspolice wird am Hauptsitz der Firma C.V.M.I. s.r.l. (Baia Holiday) hinterlegt und die detaillierten Versicherungsbedingungen sind im Informationstext zu unserem Angebot, welcher allen Teilnehmern unserer Reisen zusammen mit den anderen Reisedokumenten zugestellt wird, enthalten.

Cancellation Assurance – for COVID19 reasons

In all bookings confirmed by February 28, 2021, Baia Holiday includes, free of charge, the cancellation assurance to cover the following COVID issues:
• area identified as a risk area (orange or red zone alert issued by part of the reference authorities of the country of origin)
• closure of the booked facility

In case of cancellations deriving from one of the reasons listed above, Baia Holiday will guarantee, up to the day before your arrival, the value of the amount paid by you (also through the use of vouchers), by issuing a Voucher dedicated to you:
• 90% of the amount paid by you at the time of the cancellation request, in case of closure of the borders or the residence area identified at risk (orange / red area)
• 100% of the amount paid by you at the time of the cancellation request, in case of closure of the structure. The booking costs, if any, will be excluded from the amount of the voucher as well as the amount of any ticket / ferry service for which please refer to the conditions of the specific shipping company. Apart from the reasons listed above, the general booking conditions 2021 remain active. The Voucher issued by Baia Holiday for the specific Covid reasons indicated above, can be used for booking confirmations by December 31,2021.

Verreise Sicher (Granzia Viaggia Sicuro) und „alle Risiken Assistenz“

Wir laden Sie ein, die folgenden Dokumente sorgfältig zu lesen

Download Versicherte Urlaub 2021 Download All Risks Assistance 2021